Effective Date: April 1, 2025
Last Updated: April 1, 2025
FreightBing – World No. 1 Freight Forwarding Hosting Services
Welcome to FreightBing, the leading provider of website design, development, and hosting solutions tailored for the freight forwarding, shipping, and logistics industry.
By accessing or using our website, hosting platform, domain services, or digital solutions, you agree to comply with these Terms of Service. If you do not agree, please do not use our services.
1. Agreement to Terms
These Terms of Service form a binding agreement between FreightBing and the user (customer, business, or organization).
✔ By using FreightBing’s services, you confirm that you have read, understood, and agreed to these terms.
✔ FreightBing reserves the right to modify these terms at any time. Continued use of our services after updates constitutes acceptance of the revised terms.
You must review this page regularly to stay informed of any changes.
2. Order Acceptance & Payment Terms
FreightBing reserves the right to:
✔ Accept or decline any website hosting, domain registration, or digital service order.
✔ Cancel orders at our discretion without prior notice.
✔ Require full payment before activating hosting or domain services.
Payments & Fees
All payments must be made through approved payment methods (credit card, PayPal, bank transfer).
If a payment is declined, a $20 processing fee may apply.
Late payments (over 7 days past due) may result in service suspension.
Reconnection fees of $50 apply after service suspension.
Customers must ensure timely payments to avoid disruptions.
3. Hosting & Service Usage Policy
FreightBing provides high-performance website hosting solutions designed for freight-forwarding, shipping, and logistics businesses.
Customers must comply with the following usage policies:
✔ Websites must not host illegal, fraudulent, or offensive content.
✔ Excessive use of bandwidth, CPU, or storage that affects server performance is prohibited.
✔ Hosting accounts must not be used for file storage, backups, or unrelated activities.
Violation of these policies may result in account suspension or additional charges.
Refer to our Usage Policy for more details.
4. Data Security & Backup Responsibility
While FreightBing implements top-tier security measures, customers are responsible for:
✔ Keeping login credentials secure.
✔ Performing regular backups of website data.
✔ Preventing unauthorized access to hosting accounts.
FreightBing is not liable for data loss caused by hacking, accidental deletion, or user negligence.
5. Refunds, Cancellations & Billing Disputes
30-Day Money-Back Guarantee
FreightBing offers a 30-day money-back guarantee for new customers on shared hosting and VPS hosting plans.
Non-Refundable Services:
Domain registrations, renewals, and transfers (managed under GoDaddy policies).
SSL certificates, third-party services, or additional add-ons.
Custom website design services after work has started.
Customers must submit refund requests within 30 days to be eligible.
For full details, refer to our Refund & Cancellation Policy.
6. Spam & Email Policy
FreightBing maintains a zero-tolerance policy on spam to ensure the integrity of our hosting and email services.
Prohibited Activities:
✔ Sending unsolicited bulk emails (spam).
✔ Using FreightBing servers for email marketing without proper opt-in consent.
✔ Sending fraudulent, misleading, or phishing emails.
Violators may face account termination and penalties of up to $1,000 for spam-related issues.
For full details, refer to our Anti-Spam Policy.
7. Account Cancellation & Termination
Customers can cancel their hosting accounts through the FreightBing Billing Portal.
✔ Cancellation requests must be submitted via our support portal.
✔ Accounts with unpaid dues must settle outstanding balances before cancellation.
✔ FreightBing reserves the right to suspend or terminate accounts for violations of our terms.
Customers are encouraged to review the cancellation terms in our Refund & Cancellation Policy.
8. Intellectual Property & Limited License
FreightBing owns all software, branding, and proprietary content.
✔ Customers are granted a limited, non-transferable license to use our hosting services.
✔ Unauthorized duplication, resale, or modification of FreightBing’s software is strictly prohibited.
Violations of intellectual property laws will result in account termination and legal action.
9. Service Uptime & Performance Guarantee
FreightBing guarantees 99.9% uptime for hosting services, ensuring reliable performance for freight and logistics businesses.
We are not responsible for:
✔ Unforeseen server maintenance or third-party outages.
✔ Cyberattacks, hacking incidents, or user misconfigurations.
✔ Downtime caused by software or security vulnerabilities on customer websites.
For full details, refer to our Service Level Agreement (SLA).
10. Acceptable Use & Content Policy
Customers must comply with FreightBing’s Acceptable Use Policy, which prohibits:
Hosting malware, viruses, or illegal content.
Engaging in hacking, phishing, or fraudulent activities.
Using hosting resources in a manner that affects other users.
Failure to comply will result in immediate account suspension.
Refer to our Usage Policy for more details.
11. Limitation of Liability
FreightBing is not responsible for:
✔ Direct, indirect, or incidental damages caused by service interruptions.
✔ Loss of profits, data, or business opportunities due to website downtime.
✔ Cybersecurity breaches that are beyond our control.
FreightBing’s total liability shall not exceed the amount paid for services in the last 6 months.
12. Governing Law & Dispute Resolution
These Terms of Service shall be governed by and interpreted in accordance with international laws for digital services.
✔ Disputes will be resolved through arbitration before legal action is taken.
✔ Customers agree to resolve disputes in the jurisdiction where FreightBing operates.
13. Amendments & Policy Updates
FreightBing reserves the right to modify these terms at any time.
✔ Customers should review this page regularly.
✔ Continued use of our services after updates constitutes agreement to the revised terms.
Policy updates will be announced via email and website notifications.
14. Contact & Support
📩 Email: support@freightbing.com
🌐 Website: www.freightbing.com
📞 Support Hotline: +65 8914 5129
15. Disclaimer
FreightBing – World No. 1 Freight Forwarding Hosting Services
All communications, emails, and documents from FreightBing are confidential and may contain legally privileged information. If you are not the intended recipient, delete the message immediately and do not share, copy, or distribute its contents.
All transactions and services provided by FreightBing are subject to our Business Terms and Conditions:
Terms of Services